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Questions: 1.What mistakes has Alex already made in developing a team-based organization? 2.If Alex were to call you in as a consultant, what would you tell him to do? 3.using the organization chart of Evans RV Wholesale Supply and Distribution, describe how you would put the employees together in teams. Answers: Introduction The case study is based on the analysis of the Teams at Evans RV Wholesale Supply and Distribution Company. The organization operates in the field of selling equipments, parts and supplies for the recreational vehicles like, travel trailers, motor homes and campers. The company was bought by Evans from the previous owner five years ago. The company was going through a rough phase during the ownership of the previous owner. Evans was able to make the company a profitable one after buying it from the former owner. The three major divisions of the organization are retail parts, services and supplies (Dhar, 2015). Analysis of the current position of the company 1.Alex is the CEO and the president and he has divided the organization into three major parts with a vice-president for each of the parts. The warehouse of the company is also divided into three groups which are mainly, receiving, order filling and service parts. The major responsibilities that are placed on the warehouse group are mainly, the activities that are related to receiving of the supplies and parts, storage of the materials and shipping. The sales division of the company is responsible for the functions related to the sales of supplies and the parts in the stores of the company. The people who are included in this division are the cashiers and the salespersons (Graham, Ziegert Capitano, 2015). The service department of the company is again divided into two parts which consists of the repair group for collision who are placed in the main store and the department related to service who are placed in the satellite store. The group related to collision repair is again divided into two parts who have the expertise related to regulations of insurance and repairing of damage caused due to collision. The company has been divided into many parts or hierarchical positions by Alex, which is a major disadvantage for the operations and profitability. The hierarchical complexity of the company is a major disadvantage for the coordination between the employees. The employee base of the organization is also not balanced in nature. The employees are comprised of veterans of the industry or the young people who are just learning the processes (Haslam et al., 2014). Alex is however known as a kind and understanding owner and he has been motivating his employees regarding the different work related activities. The human resource policies that have been introduced in the organization are also quite modern and effective in nature. The major aim of Alex has been to build a positive work ethic within the young employees and getting the old employees more involved in the work process. The major part of the business before it was bought by Alex was based on the selling of parts related to the RV sales. The stores of Evans were however located in prime areas of the metropolitan city and this was an advantage for the expansion of business activities. Alex had good management skills which he applied to make the organization profitable (Kunze et al., 2017). Alex followed the business procedure and trends of the newly entering organizations in the market and accordingly he also formulated his business plans. The major problems that was being faced by Alex was inability to get low prices of goods from the suppliers. The reason behind this issue was the lack of huge business for the company and the fact that Alex owned only two stores. Alex then aimed at creating catalogues for the company so that the company can follow the buying trend of the old as well as the young customers (Schnackenberg Tomlinson, 2016). 2.The organization of Alex has been following the business style of the other organizations which have been entering the market. Alex has diversified its operations by getting into the wholesale sector so that they can compete with the other companies. The major aim of the company was to attract the customer base from all the sectors of the market by providing retail and wholesale orders. The stores of the company are located in prime areas where the business of RVs is quite active (Kurtessis et al., 2017). The business plan that had been undertaken by Alex was not a unique as there were many other organizations providing similar services. However, one major factor related to the difference of the other organizations was that Alexs organization was owned locally. Alex therefore started expanding his business by providing recreational services to the customers and he also formed a catalogue related to the sales of supplies and parts. The process of placing orders was also made quite easy for the customers and the orders from the distributors and the catalogues were also provided by Alex. The expansion of business however, was not able to provide high profits to the organization. The major issue was the loan of 5 million dollars that was to be repaid by Alex. The suggestion that can be given to Alex at this point is to focus his concentration on a major part of the business which is related to the recreational services. This will help Alex in increasing the profitability of the organization and thereby trying to decrease his liabilities (Lazaroiu, 2015). 3.The organization chart of Evans RV Wholesale Supply and Distribution is as follows, The hierarchical positions of the executives in the organizational chart of RV Wholesale Supply and Distribution have been a reason for problem in the cooperation of the employees and completion of tasks. The teams that can be suggested to Alex for the coming year would be, one team which would take care of the financial dealings only and this will consist of the veteran employees. The retail operations of the organization will be taken care by another team which consists of young employees who can provide new ideas (Peltokorpi, Allen Froese, 2015). The third team will take care of the wholesale operations of the company and provide the orders to the customers. The fourth team will take care of the customer relationship department of the company which will help them in maintaining loyal customers. Conclusion The report can be concluded with the learning that Alex can create teams in the organization which can help in achieving the targets. The teams will have less number of hierarchies which will be suitable for solving the problems in the company. The previous structure of the company was not suitable for Alex as the hierarchies in the management system consumes more time related to decision-making. Alex will be able to increase the revenues of the company by changing the entire organizational structure. This will enable him to increase the sales of the company in the new field of operations References Dhar, R. L. (2015). Service quality and the training of employees: The mediating role of organizational commitment.Tourism Management,46, 419-430. Graham, K. A., Ziegert, J. C., Capitano, J. (2015). 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